Privacy Policy for Youngih

Last Updated: 2025.09.15

At Youngih (“we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.youngih.com, “Site”), purchase our fitness apparel, or interact with our services (collectively, “Services”). By accessing or using our Services, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We may collect two types of information about you: Personal Information (information that identifies you individually) and Non-Personal Information (aggregated or anonymous data that does not identify you).

1.1 Personal Information

We collect Personal Information when you voluntarily provide it to us, such as when you:

  • Create an account on our Site
  • Place an order for products
  • Subscribe to our email newsletter or marketing communications
  • Contact our customer service team (e.g., via email at [email protected])
  • Participate in surveys, contests, or promotions

The Personal Information we may collect includes, but is not limited to:

  • Full name
  • Email address
  • Mailing address (including billing and shipping addresses)
  • Phone number
  • Payment information (e.g., credit card details—note: we do not store full payment information; this is processed by our third-party payment processors, which adhere to their own privacy policies)
  • Account credentials (e.g., username and password, stored securely)
  • Preferences (e.g., size preferences, fitness activity interests)

1.2 Non-Personal Information

We automatically collect Non-Personal Information when you use our Site, which helps us improve our Services and user experience. This may include:

  • Browser type and version
  • Device type (e.g., smartphone, laptop)
  • Operating system
  • IP address (to determine your approximate location for service optimization)
  • Pages visited on our Site, time spent on pages, and navigation patterns
  • Referral source (e.g., how you found our Site, such as via a search engine or social media)
  • Information about your interactions with our emails (e.g., whether you opened an email or clicked on a link)

We may use cookies, web beacons, and similar tracking technologies to collect this Non-Personal Information. You can manage cookie preferences through your browser settings (see Section 6 for more details).

2. How We Use Your Information

We use your information (both Personal and Non-Personal) for legitimate business purposes, including:

2.1 To Fulfill Orders and Provide Services

  • Process and ship your orders (e.g., using your shipping address to deliver products)
  • Send order confirmations, shipping updates, and delivery notifications via email or phone
  • Process payments (via third-party processors) and issue refunds or exchanges if applicable
  • Respond to your customer service inquiries (e.g., resolving sizing questions or order issues)

2.2 To Improve Our Site and Services

  • Analyze user behavior (using Non-Personal Information) to optimize the Site’s design, navigation, and functionality
  • Test new features or product lines based on user preferences
  • Address technical issues and ensure the Site operates securely and efficiently

2.3 To Communicate With You

  • Send transactional communications (e.g., account updates, password reset links)
  • Deliver marketing communications (e.g., newsletters, promotions, new product announcements) if you have opted in to receive them. You can unsubscribe from marketing emails at any time (see Section 7 for details)
  • Share important updates about our Services (e.g., changes to our policies, service disruptions)

2.4 To Protect Our Business and Users

  • Prevent fraud, unauthorized access, or misuse of our Site (e.g., verifying account ownership, detecting suspicious payment activity)
  • Comply with legal obligations (e.g., tax requirements, responding to lawful requests from government authorities)

3. How We Disclose Your Information

We do not sell, rent, or trade your Personal Information to third parties for their own marketing purposes. We may disclose your information only in the following limited circumstances:

3.1 Third-Party Service Providers

We work with trusted third-party providers to help us operate our business and deliver Services. These providers have access to your Personal Information only to perform specific tasks on our behalf and are obligated to protect your information:

  • Payment Processors: Companies like PayPal or Stripe, which process credit card payments (they do not store your payment details beyond what is necessary for transaction processing)
  • Shipping Partners: Courier services (e.g., FedEx, UPS) that deliver your orders (we share your shipping address with them)
  • Email Service Providers: Platforms that send our transactional and marketing emails (e.g., Mailchimp)
  • Analytics Tools: Services like Google Analytics, which help us analyze Site traffic (they use Non-Personal Information or anonymized data)

3.2 Legal Requirements

We may disclose your information if required by law, such as:

  • In response to a valid court order, subpoena, or government inquiry
  • To comply with applicable laws, regulations, or industry standards
  • To protect our rights, property, or safety, or the rights, property, or safety of our users or others (e.g., investigating fraud or responding to a security breach)

3.3 Business Transfers

If Youngih is involved in a merger, acquisition, sale of assets, or other business transaction, your Personal Information may be transferred as part of the business assets. We will notify you via email or a prominent notice on our Site before your information is transferred and becomes subject to a different privacy policy.

4. How We Protect Your Information

We take reasonable and industry-standard security measures to protect your Personal Information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit (e.g., using SSL/TLS technology for data sent between your browser and our Site)
  • Secure storage of data (e.g., password hashing for account credentials, restricted access to internal systems)
  • Regular security audits and updates to our systems and policies
  • Training for our team on data privacy and security best practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we will take all commercially reasonable steps to minimize risk.

5. Your Rights Regarding Your Information

Depending on your location (e.g., if you are in the European Economic Area, California, or other regions with privacy laws), you may have certain rights regarding your Personal Information. These rights may include:

5.1 Access and Correction

You can access, review, and update your Personal Information at any time by logging into your Youngih account or contacting us at [email protected]. We will respond to your request to access or correct your information within a reasonable timeframe.

5.2 Deletion

You may request the deletion of your Personal Information (subject to certain legal exceptions, such as if we need to retain information to fulfill an order or comply with laws). To request deletion, please contact us at [email protected].

5.3 Opt-Out of Marketing Communications

You can unsubscribe from marketing emails by clicking the “Unsubscribe” link at the bottom of any marketing email we send. You can also opt out by contacting us at [email protected]. Please note that even if you opt out of marketing communications, we may still send you transactional emails (e.g., order updates).

5.4 Data Portability

In some regions, you have the right to request a copy of your Personal Information in a structured, machine-readable format (e.g., CSV file) to transfer to another service provider. To request this, contact us at [email protected].

To exercise any of these rights, please provide us with enough information to verify your identity (e.g., your full name and email address associated with your account). We may deny requests that are unfounded, excessive, or that would violate our legal obligations.

6. Cookies and Tracking Technologies

Our Site uses cookies (small text files stored on your device) and similar technologies (e.g., web beacons) to enhance your experience. Cookies help us:

  • Remember your account login information (so you don’t have to log in every time)
  • Track items in your shopping cart
  • Personalize content and recommendations (e.g., showing products based on your browsing history)
  • Analyze Site traffic and user behavior

You can control cookies through your browser settings:

  • Most browsers allow you to block or delete cookies. However, disabling cookies may limit your ability to use certain features of our Site (e.g., creating an account or checking out).
  • For more information on managing cookies, visit your browser’s help center (e.g., Chrome, Safari, Firefox).

We may also use third-party cookies (e.g., from Google Analytics) to collect Non-Personal Information about Site usage. These third parties have their own privacy policies, which you can review on their websites.

7. Children’s Privacy

Our Services are not intended for children under the age of 13 (or the applicable age of majority in your region). We do not knowingly collect Personal Information from children. If we learn that we have collected Personal Information from a child without parental consent, we will delete that information immediately. If you believe your child has provided us with Personal Information, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, laws, or regulations. When we make changes, we will revise the “Last Updated” date at the top of this policy and post the updated version on our Site. We may also notify you via email (if you have provided your email address) or a prominent notice on our Site.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Services after the updated policy takes effect constitutes your acceptance of the changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your Personal Information, please contact us at:

Youngih Customer Service

Email: [email protected]

We will respond to your inquiry as soon as reasonably possible.