Terms of Purchase for Youngih

Last Updated: 2025.09.15

Welcome to Youngih, your trusted destination for premium fitness apparel. These Terms of Purchase (“Terms”) govern your purchase of products from our website (www.youngih.com, “Site”) and any related services provided by Youngih (“we,” “us,” or “our”). By placing an order on our Site, you agree to be bound by these Terms, as well as our Privacy Policy and any other applicable policies posted on the Site. Please read these Terms carefully before making a purchase.

1. Order Placement and Confirmation

1.1 Order Submission

When you place an order on our Site, you are making an offer to purchase the selected products at the listed price, subject to these Terms. All product prices on the Site are displayed in United States Dollars (USD), which is the sole currency accepted for all transactions. Prices include applicable taxes (where required by law) but exclude shipping costs—though we offer global free shipping on all orders (see Section 3 for details).

1.2 Order Confirmation

After submitting your order, you will receive an automated email acknowledging receipt of your order (“Order Acknowledgment”). This email does not constitute acceptance of your order; it only confirms that we have received your request. We will send a separate “Order Confirmation” email once we have verified your payment, confirmed product availability, and processed your order for shipping. Acceptance of your order is final only when we send the Order Confirmation.

1.3 Order Modifications or Cancellations

If you need to modify or cancel your order, please contact our customer service team at [email protected] as soon as possible. We can only accommodate modifications or cancellations if your order has not yet been processed for shipping (typically within 24 hours of order placement). Once your order has been shipped, we cannot modify or cancel it, and you will need to follow our return process (see Section 4) if you wish to return the products.

2. Payment Terms

2.1 Payment Methods

We accept major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and trusted third-party payment processors (e.g., PayPal, Stripe). All payments are processed securely through our encrypted payment systems to protect your financial information (see our Privacy Policy for details on how we safeguard your data).

2.2 Payment Authorization

By providing your payment details, you authorize us (or our third-party payment processor) to charge the total order amount (including taxes, if applicable) to your selected payment method. If your payment is declined, we will notify you via email, and your order will not be processed until we receive valid payment.

2.3 Price Discrepancies

While we strive to ensure all product prices on the Site are accurate, errors may occasionally occur (e.g., due to technical glitches or typographical mistakes). If we discover a price discrepancy after you have placed an order, we will notify you immediately. You may then choose to proceed with the corrected price or cancel your order (with a full refund if payment has already been processed).

3. Shipping and Delivery

3.1 Shipping Timeline

We typically process and ship orders within 1–3 business days of receiving the Order Confirmation. Once shipped, delivery times vary by destination but generally take 6–12 business days for all locations worldwide. Please note: Business days exclude weekends and public holidays, and delivery times may be extended due to customs delays (for international orders) or unforeseen circumstances (e.g., weather, logistics disruptions). We will provide a tracking number via email once your order ships, allowing you to monitor its delivery status.

3.2 Global Free Shipping

We offer free standard shipping on all orders to every country worldwide. No minimum order value is required to qualify for free shipping, and this benefit is automatically applied at checkout—no promo code needed. We do not offer expedited or express shipping at this time; all orders are shipped via standard delivery methods.

3.3 Delivery Responsibilities

We work with trusted global shipping partners (e.g., FedEx, UPS, DHL, local postal services) to deliver your order. Once your order is handed over to the shipping carrier, responsibility for the package passes to the carrier. We are not liable for lost, stolen, or damaged packages during transit, but we will assist you in filing a claim with the carrier if issues arise. Please inspect your package upon delivery; if it is damaged, reject the delivery and contact us immediately at [email protected].

4. Returns and Refunds

4.1 Return Eligibility

We want you to be fully satisfied with your Youngih purchase. You may return any unused, unworn, and undamaged products (with all original tags and packaging intact) for a refund within 60 days of the delivery date. Customized or personalized products (if offered) are not eligible for return unless they are defective or damaged upon receipt.

4.2 Return Process

To initiate a return:

  1. Contact our customer service team at [email protected] with your order number and reason for return.
  2. We will send you a prepaid return shipping label (free of charge, as part of our global free shipping policy) and detailed return instructions.
  3. Package the products securely, attach the return label, and ship the package back to us.
  4. Once we receive and inspect the returned products (to confirm they meet eligibility requirements), we will process your refund.

4.3 Refund Timeline and Method

Refunds are processed within 5–10 business days of us receiving and approving your returned products. Refunds will be issued to the original payment method used for the order (e.g., credit card, PayPal). Please note: It may take additional time for the refund to appear in your account, depending on your financial institution’s processing times. We do not offer exchanges at this time; if you wish to exchange a product, please return the original item for a refund and place a new order for the desired product.

5. Product Availability and Defects

5.1 Product Availability

While we strive to maintain adequate stock of all products listed on the Site, occasionally products may be out of stock after an order is placed. If a product you ordered is unavailable, we will notify you via email as soon as possible and offer you the choice of:

  • Waiting for the product to be restocked (with an estimated restock date), or
  • Canceling the unavailable item (with a full refund for that item if payment has already been processed).

5.2 Defective or Damaged Products

If you receive a product that is defective, damaged, or incorrect (e.g., wrong size, wrong color), please contact us at [email protected] within 7 days of delivery. Include your order number, photos of the product and packaging, and a description of the issue. We will arrange for a free return of the defective/damaged product and send you a replacement (if available) or issue a full refund, at your option.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Youngih shall not be liable for any indirect, incidental, special, or consequential damages (including but not limited to lost profits, lost data, or inconvenience) arising from or related to your purchase, use, or inability to use our products or services. Our total liability for any claim related to your order shall not exceed the total amount you paid for the products in question.

7. Changes to These Terms

We reserve the right to update or modify these Terms of Purchase at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site or placement of orders after the changes take effect constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

8. Contact Us

If you have any questions, concerns, or requests related to these Terms of Purchase, please contact our customer service team at:

By placing an order with Youngih, you acknowledge that you have read, understood, and agreed to these Terms of Purchase.